Furniture Delivery Timing & White-Glove Scheduling | Bradens Furniture
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Delivery

When will it arrive?

How long delivery takes depends on whether your piece is in stock or built for you. Here's how to read the product page, what happens after you order, and how to get it sooner if you need to.

Start with the line on the product page

Every product page shows a short availability line under the price. Find yours below to see what it means and roughly when the piece will be in your home.

  • In stock

    Ready now

    The piece is built and on hand, either with the maker or in our own warehouse. Nothing has to be made.

    Parcel items
    5–9 business days
    White-glove items
    2–4 weeks

  • Only 3 left — ready to ship

    In stock, but only a few left

    Same timing as in stock. The number is how many were left when we last checked, so if it's the one you want, don't wait too long.

  • Made to order — ships in 8–12 weeks

    Built for you after you order

    Your fabric, leather, finish and size go to the workshop once you order. The window is how long it takes to build and ship from there. Then allow about 2–4 weeks for white-glove delivery (or 5–9 business days for parcel items).

    Example: "ships in 8–12 weeks" usually means in your home in about 10–16 weeks.

    Some pieces show a specific date instead, like "Made to order — ships March 4". That's the workshop's scheduled ship date.

  • Backordered — more arriving March

    Sold out, more on the way

    The maker has sold through its current stock and expects more in the month shown. That month is the maker's own estimate and can move, and we'll tell you if it does. Allow 2–4 weeks for delivery once it arrives.

  • Out of stock — available to order

    You can still order it

    None in stock right now and no restock date yet. You can still place an order. If timing matters, ask us first and we'll check with the maker.

  • Available to order

    We'll confirm a date

    We don't get live stock updates for this item. We confirm timing with the maker after you order, or before you order if you ask.

As of Oct 8, 9:15 AM

The small gray time under the line shows when we last checked stock with the maker. Most items are re-checked every morning.

From your order to your living room

  1. You order

    We confirm your order and any fabric, finish or size choices.

  2. Built or restocked

    Only for made-to-order and backordered pieces: the window or month on the product page. In-stock pieces skip this step.

  3. On its way

    Parcel items go out by UPS or FedEx with tracking. White-glove items travel by freight to be prepared for delivery.

  4. We call to schedule

    For white-glove, we contact you to set a day and an arrival window that works for you.

  5. It's home

    Placed in the room you choose, ready to use.

How your order gets to you

The delivery method depends on each piece's size and weight, not on you. Checkout shows the exact option and cost for your order.

  • White-glove delivery

    Sofas, sectionals, beds, dining tables, dressers, recliners and other large pieces

    Where
    All lower 48 states
    When
    Usually 2–4 weeks if in stock, plus build time if made to order
    At your door
    Carried in, placed in your room, assembled where needed and checked with you
    Cost
    Calculated at checkout

  • Parcel by UPS or FedEx

    Lamps, pillows, throws, décor, rugs and smaller accent pieces

    Where
    Anywhere in the U.S.
    When
    Usually 5–9 business days if in stock
    At your door
    Left at your door, with tracking emailed when it ships. Not carried in or assembled
    Cost
    Calculated at checkout

  • Mattress delivery

    Mattresses from our Restwell Sleep Store

    Choices
    Doorstep delivery you set up yourself, in-home setup, or in-home setup plus removal of your old mattress
    When
    As shown on the product page
    Cost
    Calculated at checkout

  • Pick it up yourself

    Anything, if you'd rather collect it

    Where
    Our Maryville distribution center or Knoxville showroom. Choose at checkout
    When
    We'll call you when it's ready
    Cost
    Free

Ordering a mix? If your order has both parcel and white-glove pieces, they travel separately. Parcel items usually arrive first.

Getting ready for delivery day

White-glove

  • Measure doorways, hallways, stair turns and elevators. Tight turns matter more than straight widths.
  • Tell us ahead of time about stairs, gate codes or parking limits.
  • Clear a path and move lamps, frames and breakables out of the way.
  • Decide which room and spot each piece goes in.
  • Look everything over with the team before they leave.

Parcel

  • Watch for the tracking email and plan to bring the boxes in soon after delivery.
  • Check the boxes for damage and photograph anything that looks wrong.
  • Keep the packaging until you've unpacked and checked the piece.
  • If something arrives damaged, contact us right away and we'll handle it with the maker.

Need it by a certain date?

These pieces arrive fastest. Use the "Ships In" filter on any collection page to narrow down.

Common questions

Have a date in mind?

Moving, hosting or finishing a room by a certain day? Tell us the piece and the date before you order, and we'll tell you honestly whether we can make it.

Contact usCall (865) 777-4059

Delivery times are estimates. They depend on the maker, the season and your schedule. If a date changes, we'll let you know as soon as we do.

Est in 1956

With nearly seven decades of experience, we’ve built our name on craftsmanship, care, and a deep understanding of what makes a house feel like home.

Designed for Life

We choose every piece for its lasting quality, timeless style, and ability to bring comfort and character to everyday living.

People first, always

From the way we design to the way we serve, we put people at the heart of everything we do.