Frequently Asked Questions

Q: How long will it take to get my orders?

In stock items: Typically deliver within 1–2 weeks. Custom or special-order items: Usually take between 6–12 weeks, depending on the vendor. We’ll keep you updated every step of the way.

Q: What is your return policy?

You can find full details here: Return Policy . We’re always happy to help make things right.

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Frequently Asked Questions

Shopping With Us

Do you offer interior design help?

Yes! Our in-house design team offers complimentary in-store or in-home consultations to help bring your vision to life. Design is the heart of our business and is one of the most valuable services we offer. Learn More

Can I shop online?

Yes! Our online store is always open, and we’re adding new products regularly. Don’t see what you need? Call 8657774059 or visit Here—we’re happy to help.

How long will it take to get my orders?

In stock items: Typically deliver within 1–2 weeks.
Custom or special-order items: Usually take between 6–12 weeks, depending on the vendor.

We’ll keep you updated every step of the way.

Do you offer financing?

We do. Partnered with trusted providers, we make it easy to apply online or in-store with quick approvals.

Can I customize my furniture?

Absolutely. Many of our pieces—especially sofas, sectionals, and chairs—can be customized with different fabrics, finishes, and configurations. If you can imagine it, we’ll help make it a reality. We have an incredible design center at our showroom full of fabrics and samples and can also mail you samples to your home free of charge!

Orders & Delivery

Do you off delivery?

Yes! We offer white-glove delivery to all lower 48 states. That means we’ll deliver your furniture, place it exactly where you want it, and handle the setup—no tools, no hassle.

What is your return policy?

You can find full details here: Return Policy. We’re always happy to help make things right.

Location & Hours

Where are you located?

Turkey Creek Showroom:
11105 Turkey Drive, Knoxville, TN 37934

Distribution & Clearance Center:
119 Air Bag Way, Maryville, TN 37801

What are your store hours?

Turkey Creek Showroom:
11105 Turkey Drive, Knoxville, TN 37934

Distribution & Clearance Center:
119 Air Bag Way, Maryville, TN 37801

Have more questions?

Est in 1956

With nearly seven decades of experience, we’ve built our name on craftsmanship, care, and a deep understanding of what makes a house feel like home.

Designed for Life

We choose every piece for its lasting quality, timeless style, and ability to bring comfort and character to everyday living.

People first, always

From the way we design to the way we serve, we put people at the heart of everything we do.